Siebel Business Process & Functionality (MOSC)

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Calculate method of FINS CEM Calculation is resulting the null values.

edited Mar 16, 2018 5:01AM in Siebel Business Process & Functionality (MOSC) 1 commentAnswered

Hi,

Based on Sub Area field value from Service Request we need to set the Planned End Date. I have written below code.

I have created the Ruleset "ABC Service Complaints SLA"in CEM for Sub Area Field.

I am getting null values for the Out parameters. Can anyone guide what I am missing here?

function BusComp_SetFieldValue (FieldName)

{

if(FieldName == "Sub-Area")

{

var Inputs = TheApplication().NewPropertySet();

var Outputs = TheApplication().NewPropertySet();

Inputs.SetProperty("Rule Set Name", "ABC Service Complaints SLA");

Inputs.SetProperty("Write to BC", "Service Request");

Inputs.SetProperty("Time Zone", "GST");

var sFINCEMBS = TheApplication().GetService("FINS CEM Calculation");

sFINCEMBS.InvokeMethod("Calculate", Inputs, Outputs);

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