Retail Point-of-Service Solutions (MOSC)

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Restore orphaned transaction

edited Mar 10, 2018 4:00AM in Retail Point-of-Service Solutions (MOSC) 3 commentsAnswered

Hi All,

How can we restore orphaned transactions?

We have a transaction no 12553 created and paid with credit card and application got frozen.

Application closed and opened and our transaction ended up in cancel (orphaned) status.

No receipt printed out for transaction but money retrieved from credit card.

Please see below information from xstore.log:

1-WARN       2018-02-28 15:06:17,292 tmp\1-262-1519776000000-1-12553.trn: Does not exist in temp storage! :: dtv.pos.common.TransactionHelperImpl.removeTransactionFromTempStorage(TransactionHelperImpl.java:931) [startup]
1-WARN       2018-02-28 15:06:17,292 Orphaned transaction ID: 1::262::1519776000000::1::12553 was written to database :: dtv.pos.startup.orphanedtrans.CheckForOrphanedTransWorker.handlePersist(CheckForOrphanedTransWorker.java:130) [startup]
1-WARN       2018-02-28 15:06:17,292

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