Receivables - EBS (MOSC)

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Clarification on Creation of Refund

edited Mar 25, 2018 5:03AM in Receivables - EBS (MOSC) 8 commentsAnswered

Hi Support,

here I have few questions: Right now we have created receipt and applied to invoice and cleared with Bank statement line. Now we have to refund amount to users.

1. Shall we create Refund without un reconciling the receipt in cash management which is reconciled earlier?

2. If yes, we can create refund without un reconcile, then what the status of reconciled entry which already generated?

Please clarify these questions.

Regards,

Jags

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