Siebel Business Process & Functionality (MOSC)

MOSC Banner

Siebel Loyalty points available

edited Mar 22, 2018 4:18AM in Siebel Business Process & Functionality (MOSC) 4 commentsAnswered

Hello,

I have come across an issue with Siebel Loyalty points available.

We have member BC: LOY Member, field: Point 2 Value (column: S_LOY_MEMBER.POINT_TYPE_B_VAL), which should reflect points available.

In our implementation there are several cases when Expiration date from BC: LOY Accrual Item Locator (Table: S_LOY_ACRL_ITM) is not taken into account.

I cannot find in implementation nor in oracle documentation, is there some process that should recalculate available points on member?

The main issue is with inactive member deletion, as process has validation against POINT_TYPE_B_VAL, it should be 0 in order to delete member.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center