Field Service - EBS (MOSC)

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Some functionality are not working in mobile field service laptop after upgrade to window 10

in Field Service - EBS (MOSC) Question

Hi,

Some of our field engineers has upgraded window on their machine to window 10 and after that they are not able to access some of the functionality in mobile field service laptop. Like there is one service request details jsp page which is custom page in MFS laptop. When field engineer click on the service request details tab URL on the page is as below

http://localhost/webtogo/CSL/html/xxeegcslInformation.jsp?IncidentId=

when field engineer click on this then 404 no page found error come and nothing opens.

How ever in the earlier version window 7 link was as below for the same page

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