Retail Point-of-Service Solutions (MOSC)

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Unable to login to Customer Engagement V17 after installation

in Retail Point-of-Service Solutions (MOSC) Question

Hi,

We are not able to login into  CE after we stood up  ORCE V17.  Please see below error. Can some one please advice if you have seen this before ?

Please note we did enter rigfht password

INFO: Login failed for user: relate -- The password you entered is incorrect.

  1. com.dtv.csx.services.RelateProcessingException: The password you entered is incorrect.

        at com.dtv.csx.services.relateuser.RelateUserUtil.authenticateUser(RelateUserUtil.java:841)

        at com.dtv.csx.ui.server.remote.users.local.LocalUserService.authenticateUser(LocalUserSer

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