Oracle iExpense is not forwarded and showing wrong name in current approver.
Hi,
Following activity is performed after which approval is not viewable to next approver.
1. Changed Approver Group in AME for assigning new approver.
2. Reassigned pending expenses requests from old approver to new approver by workflow administrator responsibility.
Approval process: Initiator > Line Manager > HR Approver 1 > HR Approver 2.
Problem occuring at HR Approver 1.
1. All the expenses forwarded to new approver (HR Approver 1) are viewed and approved by HR approver 1.
2. Once expense is approved by HR Approver 1 it should be shown to HR Approver 2 ( But not displayed).
3. On Employee screen current approver is showing name of HR Approver 1 who has already approved expense.