Order Management - EBS (MOSC)

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How to prevent orders are under Credit Card Auth Failure from pick release process

edited Apr 5, 2018 5:06AM in Order Management - EBS (MOSC) 1 commentAnswered

Credit Check Rule is set up at BOOKING and PICKING/PURCHASE RELEASE for DOMESTIC order type. If the payment term of the order is CREDIT CARD, the DOMESTIC order is picked even it is under hold. We do not want these orders be picked because the credit card validation failure is created in Paymetric after the order is picked every time. After 3 times, the credit card used for this order is blocked. It delays the order processing till the sales people calls customers to get credit card information.

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