Teleservice - EBS (MOSC)

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Is there a way to mark a Task so that it is not visible to anyone other than the Task Owner?

edited Mar 28, 2018 4:18AM in Teleservice - EBS (MOSC) 3 commentsAnswered ✓

Hello,

In eBS teleservice, is there a way to mark a Task so that it is not visible to anyone other than the Task Owner?

Currently, if the task is created with private flag checked, it is visible to all the people who have access to view the Service Request.

We need the task to be created in such way, that only the task owner can see that particular task. Can this be done?

Thanks & Regards

Sourabh

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