Receivables - EBS (MOSC)

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When we post a payment in the ” Receipts summary form” and tab over it is changing to remitted

edited Mar 31, 2018 5:02AM in Receivables - EBS (MOSC) 1 commentAnswered

We applied a large amount of patches to our Oracle environment in late 2017.  Since then we have seen a change that is causing a lot of work.

What is happening is when we post a payment  in the ” Receipts summary form” and tab over and enter the Receipt method it changes the status to Remitted.  Before it would wait until we went to apply the payment in the Applications  form and tab all the way over to the Amount Applied.

The problem is since we are unable to see how much the customer owes until we click the “Applications form” do we know for sure it needs to be applied or not. 

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