Receivables - EBS (MOSC)

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What can be the reaspns for inconsistency in form error

edited Mar 31, 2018 5:03AM in Receivables - EBS (MOSC) 1 commentAnswered

In AR module, we try to query a transaction using flashlight and Sales Order number.  Once transaction is displayed, select action -> credit to get Credit Form.  Now credit form is visible, click on Credit Note button.  ORA-01403 error shows up sometimes but other times it does not show up.  Details of error says unhandled exception.  Should not that error come up every time then?

What could be potential reasons - anyone experienced similar error and, if so, how they resolved it.

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