How to cancel active service contracts in R12
- We are using Service contract mdoule
- We have active contract.
- But customer want to cancel the contract -how to cancel the contract.
- Also in 'Change status' window new status value 'Cancel' not available - how to add new value 'CANCELLATION'
2. Already we generated three invoices – Should we cancel the invoice AR directly.
3.Say example contract created for Jan-17 to Dec 17. Now in 2018., how we make the status to 'Expired', is there any utility to make all expired contracts to 'Expired' status.
Thanks