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Questions about requesting my UPK pre-built content be uploaded to my Oracle Cloud site.

edited Apr 5, 2018 5:00AM in Primavera (MOSC) 2 commentsAnswered

I need specific information about how to get Oracle to load my pre-built P6 EPPM content to my Cloud site.  I currently have the Version 16 UPK P6 EPPM content on my Cloud site and recently created the Player Package for Version 17.

I opened an SR to have the new Version 17 UPK content loaded, and tried to attach the Player Package zip file to the SR, and was told Oracle does not accept zip files to be attached to an SR.  (I was told by a UPK rep to upload the Player Package zip file.)  So, I need to know how to get this UPK content to Oracle to post to my Cloud site.   This is the first time I've tried to get UPK content posted to my Cloud site.  The current UPK content was posted by Oracle consultants when the

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