Enterprise Service Automation (ESA) - PSFT (MOSC)

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Unable to delete denied expense reports and travel authorizations

edited Apr 5, 2018 5:01AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 commentsAnswered

Hello,

I have several expense reports and travel authorizations that are denied and need to be deleted. When I navigate to the delete screen and search for the denied transaction, the delete screen pulls up, but no transactions are available. Does anyone know what would cause this to happen? I know that you must have the ER or TA in pending or denied status in order to delete. The pending ERs and TAs are showing and I can delete them. This is only happening with the denied ER/TA

Travel and Expenses>Expense Report>Delete

Travel and Expenses>Travel Authorization>Delete

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