Customer Relationship Management - PSFT (MOSC)

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CRM 9.2/8.55

edited Apr 26, 2018 5:09AM in Customer Relationship Management - PSFT (MOSC) 1 commentAnswered

We are in the upgrade process from 8.53. Wanted to know how to grant/present ESS to Agents. The Fluid time for ESS is showing only for PSAdmins. Also under Nav Bar, not seeing any options (such as Recent, My Fav, etc)

Any suggestions?

Thank You

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