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Re-establishing a TA once the ER that is associated with it is closed

edited Apr 2, 2018 3:43PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 commentAnswered

Great day,

I pray that all is well.  Is there a way to re-establish a TA once the ER that is associated with it is closed?  TA status is "Closed" and the ER status is "Closed" but the employee has not been paid.  The ER was pulled into the paycycle, but was placed on hold after discovering a transaction was missing from the ER.  I am really looking for best practices regarding this matter.  Thanks and enjoy this day on purpose.

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