Customer Relationship Management - PSFT (MOSC)

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CRM Direct link to chat

edited Apr 18, 2018 5:06AM in Customer Relationship Management - PSFT (MOSC) 1 commentAnswered

We use "chat with agent" through MCF with our HR Help Desk CRM application.  Is it possible to provide a link on our Intranet, that will take them directly into a chat session?  We use SSO so authentication into Peoplesoft is not a concern.

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