Receivables - EBS (MOSC)

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What are all the possible ways to remove customer balances

edited Apr 13, 2018 6:03PM in Receivables - EBS (MOSC) 4 commentsAnswered

Hi,

We have balances showing up on our customer account.

It is the mistake on our part that balance is showing up on aging reports.

What are all the possible ways to remove the customer balance. ( We are not going to receive the money, it is our mistake, we overbilled the customer )

Please advice and refer to any documentation.

thank you,

Emma

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