Enterprise Service Automation (ESA) - PSFT (MOSC)

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Expenses approved from email not getting approved

edited Apr 24, 2018 9:56AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 3 commentsAnswered

Hi Team,

Expense report approved through email read by system and can see the values in Integration broker APPROVAL_FLAG=Y.

But the status is not changing to Approved at HR supervisor level.

EX_SHEET_HDR table has ACTION_NAME = APR and APPROVE_FLAG on EX_SHEET_LINE has 'Y' but approved status not updating in the system.

Appreciate any assistance on this issue. This occurring after upgarde to 8.54.30 and PUM24.

Regards,

Amulya

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