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Create On Account Credit Memo - Unpaid Invoices

edited Apr 18, 2018 5:05AM in Projects - EBS (MOSC) 3 commentsAnswered

Is there a set of system configurations that allow the creation of ON Account Credit Memos from Projects when the original invoice has not had a receipt applied?  I have found in my testing that it is not possible to do so even though the documentation indicates you can, so I must be missing something.  Your help appreciated in advance.

In the PA Manual it states following:

Create On Account Credit Memo

Enable this option if you require to create an On Account Credit Memo.

The Interface Invoices to Receivables process creates credit memo as On Account Credit Memo when the following conditions are satisfied:

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