Receivables - EBS (MOSC)

MOSC Banner

Create chargeback using Transaction workbench?

edited Apr 9, 2018 8:17AM in Receivables - EBS (MOSC) 2 commentsAnswered ✓

Hi

Does anyone know if it is possible to enter chargebacks using the transaction workbench please?  We are using 12.1.3.

When we try and enter a chargeback using the transaction workbench we get the message "You cannot enter chargebacks in this form.  Please enter chargeback in the Receipts Workbench":

  • The manual says "Use the Transactions Workbench to create new and update existing invoices, debit memos, credit memos, on-account credits, chargebacks, and commitments within Receivables"
  • But I think that a chargeback is tied to either an invoice or a receipt, so in many ways it makes sense that you cannot enter them as a standalone transaction.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center