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Unable to Use Mozilla with My Oracle Support

edited Apr 23, 2018 5:00AM in Using the My Oracle Support Portal (MOSC) 6 commentsAnswered ✓

I've discovered that My Oracle Support is not usable while accessing it with the latest Mozilla Browser.  When opening a dashboard, I am unable to select any tab such as 'update' to any case I've opened.  All I can do is browse the cases without the ability to append to them or add additional files since the site is essentially unusable when using the Mozilla Browser.  The "My Oracle Support" Site https://support.oracle.com/  works fine using Chrome, IE, or Edge.  I opened a ticket with Mozilla Support @GitHub and one of the Mozilla Developers has acknowledge that this needs to be addressed.  He (

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