Enterprise Service Automation (ESA) - PSFT (MOSC)

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Routing Expense Report to a Terminated HR Supervisor

edited Apr 26, 2018 5:06AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 3 commentsAnswered

Hello -

We are currently testing the functionality of PeopleSoft T&E 9.2 specifically on Expense Approval Routing.  The scenario is an employee created an expense report.  Currently, the employee's supervisor was tagged as Terminated at the Update Profile Page.  Once the employee submits the expense report for approval, we are expecting that the expense report will be routed to the HR Supervisor's Supervisor as the current supervisor is Terminated.  What the system did was that the expense report was routed to the System Administrator (configured at the Transaction Definition page).

Is there a way that we can route this to the HR Supervisor's Supervisor?

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