Payables and Cash Management - EBS (MOSC)

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Unable to Void the check and Cancel an Invoice in Payment workbench

edited Apr 26, 2018 5:07AM in Payables and Cash Management - EBS (MOSC) 16 commentsAnswered

Hi All,

We are unable to cancel an invoice in Payment Workbench like Payment workbench - select the invoice- go to Actions button - Void- Invoice Action - CANCEL.

we able to void the payment and  cancel the invoices of latest  after Apr-06-2018, prior to 06/Apr invoices are unable to void or cancel it. However, we able to only Void the payment with Invoice actions -None.

Please assist, Is there any Patch stopping the Cancel the invoice.

When we void and Cancel an invoice on same window , we see the below message:

FRM-40400: Transaction ciomplete: 1 records applied and saved

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