Database ORA-600 / ORA-7445 Analysis , Diagnostic Repository (ADR) & Packaging (MOSC)

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ORA-00600: internal error code, arguments: [ktfs_alloc_bm-3], [33], [33], [535030], [], [], [], []

Hi,


We have Oracle DB 12.1.0.2 . This is a super-cluster with SunOS.

An earlier SR opened seemed to point out to the following solution/workaround :

  1. 1. Upgrade

The fix for 23151677 is first included in

12.2.0.2.0 and

  1. 12.2.0.1.170919 (Sep 2017) Database Release
    Update (DB RU)

- OR -

  1. 2. Below workaround, this will just disable
    heat map functionality.

_enable_heatmap=false

- OR -

SQL> alter system set heat_map=off
scope=both;

- OR -

  1. 3. Apply patch 23151677.

we had successfully applied patch 23151677 on both Dev and Prod.

Now, again we have same ORA-600 ..

Is there a solution or known incident of this specific ORA-600 ?

Please respond.

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