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Regarding Severity of BUG to synch with SR severity

Apr 18, 2018 6:11AM edited Apr 26, 2018 5:04AM in Using the My Oracle Support Portal (MOSC) 1 commentAnswered

Hello All,

I have a query where the Severity of the BUG has been downgraded from Severity 2 to Severity 3.

Severity of SR is still 1-Critical(Non 24*7)

Do we need to downgrade the SR severity to 2-Significant or 3-Standard or we can work on Severity 3 BUG with Severity 1 SR?

Thanks,

Ashish

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