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Payables and Cash Management - EBS (MOSC)

GDF 13857555 & Duplicate Payees

Apr 18, 2018 7:29AM edited Apr 18, 2018 3:36PM in Payables and Cash Management - EBS (MOSC) 3 commentsAnswered ✓

Hello, we seem to have had repeat issues in the Invoice Workbench, which manifests itself via the following error:

FRM-40735: WHEN-VALIDATE-ITEM trigger raised unhandled exception ORA-01403

We have then run the Master Diagnostic ( Doc ID 1360390.1) on the offending supplier

As a result we have been required to deal with "Duplicate Payees" & correct the issue with the GDF 13857555

In terms of prevention for the future, can I ask 2 questions:

a) is there anything we can do in terms of input of new suppliers or edits of existing suppliers to prevent issues with Duplicate Payees?

b) is there longer term prevention patch, that could mitigate against this issue? We are on 12.1.3 I have seen the following as possible

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