Receivables - EBS (MOSC)

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Apply Deposit Functionality in Transactions Workbench

edited Apr 23, 2018 10:31AM in Receivables - EBS (MOSC) 2 commentsAnswered ✓

Hi, this is a query on behalf of one of our AR managers

We have a system where we collect Deposits for property transactions

These deposits are then applied to another Invoice

To do this they go via Transactions Workbench > Tools > Apply Deposit

The problem comes when, the Deposit is incorrectly applied to the WRONG invoice

She can seem to find an easy/smooth way to disentangle the Invoice from the Deposit

There is an example of this working (correctly) in the attached

Does anyone have any suggestions on a good/Oracle approved way in-matching the 2 records

Best regards, David Tarren

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