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Contact Center form - Customer Category missing

edited May 1, 2018 6:11AM in Teleservice - EBS (MOSC) 1 commentAnswered ✓

Is there a way to add the Customer Category to the Contact Center (CSCCCCRC)? We are on the following version. We added this field to the Customer Standard (through a personalization). We also need it on the Java form where we create customer records as well.

Form Version : 12.0.85.12020000.15

Form Last Modified : $Date: 2015/04/20 08:24 $

Thanks

Ellen

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