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Siebel Business Process & Functionality (MOSC)

How category field values are configured

May 3, 2018 3:24AM edited May 16, 2018 5:02AM in Siebel Business Process & Functionality (MOSC) 1 commentAnswered

Hi,

We have created email HTML public templates but when we reply to an inbound email, Category field is blank, templates are not seen in the drop down.

Regards,

Pallavi

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