Siebel Users: Business Processes, Core Functionality (MOSC)

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How category field values are configured

edited May 16, 2018 5:02AM in Siebel Users: Business Processes, Core Functionality (MOSC) 1 commentAnswered

Hi,

We have created email HTML public templates but when we reply to an inbound email, Category field is blank, templates are not seen in the drop down.

Regards,

Pallavi

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