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How to re-run Oracle Database software after session times out.

edited Aug 12, 2018 5:00AM in Using the My Oracle Support Portal (MOSC) 1 commentAnswered

In the process of installing Oracle 12c I got to the point where it was asking to run root.sh.  Not having access I had to open a ticket, the ticket has not been completed and nothing has been done, however my Xwindow session has timed out.  When trying to re-start.  Right after I put in "Software Location" it is  saying "The Chosen installation conflicts with software already installed in the given Oracle home."  thus I cannot continue.  Is there any way to re-start the install so it gets back to the point of running root.sh and finishing the install?

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