Receivables - EBS (MOSC)

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AR Credit Memos via Advanced Collections Disputes

edited Jun 13, 2018 3:52PM in Receivables - EBS (MOSC) 8 commentsAnswered ✓

Hi,

We are on R12.2.4 and we are working on "Creating AR Credit Memos via Advanced Collections Disputes - AME Approval". I have below questions:-

1. Which profile option do we need to set out of the below:-

a.) AME: Installed to be set as Yes at Receivables Application level or Collections Application level or both?

b.) What about the profile option "AR: Use Oracle Approvals Management in Credit Memo Workflow"? Do we need to set this also as Yes ?

2. Is it mandatory that the person who approves the disputes needs to be set up as collector? or is it enough that any person who is setup as approver under AR Approval limits (For Document Type "Credit Memo") can approve the dispute?

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