General Ledger - EBS (MOSC)

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Not receiving 'supporting document attached in Journal Entry' in mail or notification

edited Jun 5, 2018 5:05AM in General Ledger - EBS (MOSC) 1 commentAnswered

Approval process is set for Journal Entry.

  Ledger Options: Journal Approval Enable

  Journal authorization limits Set

  System Administrator Profile Option

  Allow Preparer Approval: No

  Find Approver Method: Direct

  Journal Sources -> Source: Manual -> Require Journal Approval Enable

  Mail enabled.

 

We attached a supporting document while manual Journal Entry and sent it for approval. However, approver didn't received the document in mail as well as notification. Please advise.

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