Receivables - EBS (MOSC)

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Auto approval of certain phases in AR Credit Memo Workflow via AME

edited May 21, 2018 5:08AM in Receivables - EBS (MOSC) 2 commentsAnswered

Hi All,

We are working on AR Credit Memo Workflow via AME.

Process:- A Dispute is raised in Advanced collections and once approved (via AME rules), a record is created in AR interface tables and running of Auto invoice import program creates a Credit Memo in AR.

Question:- While going through oracle documentation, it says that this requires three level of approvals:-

1. First level of Approval:- Dispute request needs to be approved by Collector (Collector assigned at Customer level/Customer Bill to)

2. Second level of approval is by concerned approver (based on AME rules)

3. Third level of approval is by Receivables User (this user needs to approve and then only Credit memo is pushed to AR interface table).

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