Technology Stack - EBS (MOSC)

MOSC Banner

Oracle form not open up for particular user

edited Jun 5, 2018 5:11AM in Technology Stack - EBS (MOSC) 3 commentsAnswered

We are using EBS version 12.2.4

This particular user is using Internet explorer 11 and Windows10

The user used to be able to open forms with no issue. Then all of sudden, she is not able to.

For production instance, she is able to open the form; however, she has to click on the form for 9 times before it will open up.

For non-production instance, when she click on the form, it just not responding.

We researched online and tried to disable to XSS filter setting from Tools->Internet Options->Security->Custom Setting and also add the domain to the Tools ->Compatibility View Setting, but that does not work. We also tried to upgrade her java version. It worked for one day and then the next day it went back to the previous behavior. Tried clear java cache, internet explorer cache and reboot the machine with no luck.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS TechStack Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center