How to view other users request output

As the administrator, I want to see other users requests and the output as we go-live on a 12.2.5 upgrade. I am following note #736547.1 to setup RBAC. I have an instance set defined with this SQL:

&TABLE_ALIAS.request_id in (select cr.request_id from fnd_concurrent_requests cr where cr.responsibility_id = fnd_global.resp_id and cr.responsibility_application_id = fnd_global.resp_appl_id)

and  the permission set I am using is Request Operations.

I can see other user's requests and the output but I CANNOT see requests submitted from Oracle Report Manager or payment process requests submitted the the Payment Manager.