JDE-PV batch out of balance

Hi,

Need your advice on this.

User perform voucher matching and V batch generated. Without post this batch, she did payment on it.

After found out this V batch is out of balance and cannot post to GL, try to reverse the out of balance voucher.

In order to reverse out of balance voucher, she void the payment and posted. The voucher need to be posted before doing reversal.

But the problem is the voucher cannot be post due to out of balance, how to solve this issue?

*The related voucher is 18006012 PV.

thanks

Chang CH