Receivables - EBS (MOSC)

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AR Transaction error message when we query up - Transaction created from Advanced Collections

edited Jun 12, 2018 5:04AM in Receivables - EBS (MOSC) 5 commentsAnswered ✓

Hi Team,

We are creating CM from Advanced Collections (We are using Credit Memo AME workflow which will push the data to AR via CM API).

When i try to query the invoice created from Advanced collections, i am getting the below error message when i try to click on Line button.

For the same customer (and under same OU), if i try to create a manual CM, there are no issues.

It looks like, inventory item is disappearing (because of this error message). But i can see that backend tables (RA_CUSTOMER_TRX_LINES_ALL) has the required inventory item id.

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