Teleservice - EBS (MOSC)

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Copying Service Requests

edited Jun 27, 2018 1:02AM in Teleservice - EBS (MOSC) 2 commentsAnswered

In Teleservice - on a Service Request - when copying the SR, the original owner of the SR copies so the owner is the original SR owner versus the the new person that copied the SR.  Is this standard Oracle functionality?

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