Payables and Cash Management - EBS (MOSC)

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Stopped payment only showing reversal as available

edited Aug 20, 2021 7:43AM in Payables and Cash Management - EBS (MOSC) 1 commentAnswered

Hi

The users have reversed a number of receipts as stopped instead of user error. I then gave them the procedure within doc id 1369330.1 , which has worked for most.

However for some of these stopped payments only the reversal is showing up in cash management as available, not the remittance, but neither side shows as reconciled in AR. I can't think why this may be, any ideas?

Thanks

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