Retail Point-of-Service Solutions (MOSC)

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Problem while return transaction

edited Jul 18, 2018 10:21AM in Retail Point-of-Service Solutions (MOSC) 8 commentsAnswered

Hi All,

I have found one base bug where I need your suggestion, Please see below scenario for return transaction :

1. Performed one sale transaction (Keep Sale receipt)

2. Logon register with proper credential

3. At Sale Screen - Scan barcode of previously completed transaction (Receipt from step 1)

4. System will throw validation message that 'INVALID ITEM ID LENGTH'

5. Press OK Button

6. Press Return Item button

7. Assign customer into Return Transaction

8. Press YES when POS ask for Original Receipt

9. Scan Transaction Barcode (same receipt generated from step 1)  in Return Information Screen

11. Please see validation message Xstore treated barcode as item id which creates problem.. It should treat barcode as transaction barcode for Return transaction.

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