Payables and Cash Management - EBS (MOSC)

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Unable To See CC Transactions in Dispute Card Transactions Form

in Payables and Cash Management - EBS (MOSC) Question

Per document 2173736.1, transactions with future billed_date are not available for expense report creation; but an employee has a group of transactions with a 6/22/18 billed date (current date = 6/13/18) that are available for report creation, but unavailable to dispute.

The employee has two cards with transactions that need to be disputed.  One of the cards will allow us to dispute; the other (newer) card transactions are not visible in the Dispute Card Transactions form  Can you please help me determine what could be the cause?  We are on 12.1.3.

Thanks

Shelley

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