Terminate a service line with Full Credit from IB Instance Expiration
Hi Experts,
Can you please suggest how to terminate a service line with Full Credit ( Credit to be generated from RMA order of IB line which was included in sub-line of that service line in contract).
Currently while we are making the RMA of non-serialized ib item, the termination date is taking as SYSDATE in contract line, hence the prorated amount is still present in contract line.
Regards,
Bikram