Retail Predictive Application Server (MOSC)

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failure of loadHier:Call to reshapeArrays utility has failed

edited Jul 4, 2018 5:00AM in Retail Predictive Application Server (MOSC) 3 commentsAnswered

Hi experts,

We encountered a failure of loadHier utility and here are logs we have:

Now executing loadHier in domain '/rpas/prd/na/domains/liallb/LIA'.dbbackupmanager completed successfullyBegin multiparent check for PRODMASTER array.Begin multiparent check for NEW_DIM_SKU array. (Add old ext map.)End multiparent check for NEW_DIM_SKU array. No problem found.dimdictcopier completed successfullyloadHier failed on domain: /rpas/prd/na/domains/liallb/LIAHierarchyException: loadHier failed for domain '/rpas/prd/na/domains/liallb/LIA'. Call to reshapeArrays utility has failed.You can find the log file for reshapeArrays utility at '/rpas/prd/na/domains/liallb/LIA/reshapeArrays.log'.dbbackupmanager completed successfullydbbackupmanager completed successfullyloadHier exited with status: 2LoadHier failed - status 2

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