Distribution - JDE1 (MOSC)

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Foreign currency wrongly calculated

edited Jun 21, 2018 4:12AM in Distribution - JDE1 (MOSC) 2 commentsAnswered

Hello,

We have an issue whereby the Unit Foreign Currency Price has been wrongly calculated when doing a Sales Order.

The Sales Order has been sales updated and summarized in the Customer Ledger.

The amount in the Customer ledger is overstated.

I would like to know the possible actions to correct this please? Should we do a credit memo in the Customer ledger to reduce the balance for the customer please? Or are ther any other course of action which we may take?

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