Disk Storage 2000, 3000, 6000 RAID Arrays & JBODs (MOSC)

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2540m2 OE L7

edited Jul 1, 2018 5:02AM in Disk Storage 2000, 3000, 6000 RAID Arrays & JBODs (MOSC) 4 commentsAnswered

Hello ,

Basically We have an array 2540-M2 with dual controllers, one of them gets EO L7 code in the 7 segment display.

we've tried to  clear 'held in reset status' using one of these commands run from the active controller without success:

setControllerToActive_MT 1

resetController_MT 1

altResetRelease

cmgrSetAltToOptimal

As you can see below at the beginning the state is Lockdown:

Primary Ctlr 0x2c84e50

State : Optimal

Serial : SV23501785

ActualApp : 07844710

CurrentApp : 07844710

ExpectedApp : 07844710

BootVersion : 07844710

ProductId/Rev : LCSM100_F       /0784

ModelName : 2680

BoardId : 2660

HostBoardId1 : 0801

HostBoardId2 :

Vendor : SUN

PartNumber : 45234-06

OEMPartNumber : 7053352

Manufactured : 50396700

Cache/Proc : 1696/352

PhyCacheSize : 1696

FRCMemSize : 209715200

ForeignState : 1

IsInitialized : 1

FailedChannels : 0

IocFaulted : 0

FailedMirChan : 0

SubModel : 191

SubModelSupport: 1

LockdownReason : 255

NumNetIfaces : 2

Alternate Ctlr 0x2c86630

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