Database ORA-600 / ORA-7445 Analysis , Diagnostic Repository (ADR) & Packaging (MOSC)

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Support with ORA-07445

edited Oct 21, 2018 5:29AM in Database ORA-600 / ORA-7445 Analysis , Diagnostic Repository (ADR) & Packaging (MOSC) 5 commentsAnswered

Hi Everyone,

i am using Oracle Database 11g Enterprise Edition Release 11.2.0.4.0 - 64 Bit on windwos server 2012 R2

the database has stopped twice in the last 3 days during this hanging state i can barely login to sql even shutting down the database was not possible , only reseting the listener would work ,please advise this is the last lines from alert_log

ORA-07445: caught exception [ACCESS_VIOLATION] at [kksHeapFreeCbk()+54] [0x00000001402F9A82]

Mon Jul 09 20:19:15 2018

Exception [type: ACCESS_VIOLATION, UNABLE_TO_READ] [ADDR:0x0] [PC:0x1402F9A82, kksHeapFreeCbk()+54]

Mon Jul 09 20:19:15 2018

Errors in file E:\app\Administrator\diag\rdbms\ldm\ldm\cdump\ldmcore.log

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