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Payables and Cash Management - EBS (MOSC)

Advances radio button is not available-creating an expenses report

Jul 10, 2018 10:29AM edited Jul 16, 2018 9:57AM in Payables and Cash Management - EBS (MOSC) 1 commentAnswered

Hi Team,

Please find the scenario below.

Created an iexpenses with Employee advance(#Test_P1), after approval and export it will be available as Prepayment Invoice in AP.

Once paid then the Prepayment Invoice (#Test_P1) status should be ‘Available’.

2. While creating the new expenses report, Advances radio button is not available to utilize the advance amount .

3. Even though the Prepayment Invoice status is showing as 'Available ' in AP

Note : Users were able to utilize the Advances till last week, suddenly this issue happening.

could you please suggest us what went wrong, how to rectify the issue

Thanks

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