Retail Point-of-Service Solutions (MOSC)

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The scanner is not

edited Jul 21, 2018 5:04AM in Retail Point-of-Service Solutions (MOSC) 3 commentsAnswered

Hi MOSC,

When a cashier scans an item the scanner gives a beep sound and the item is not in the store database

Xstore shows a prompt message item not on file , do you want to continue with yes or no option

Without selecting any option , just scan another item the scanner gives a beep but the item doesn't add to sell item screen

This is due to the existing message in the Xstore

This exists in production where the cashier keeps on scanning the items by listening to the beep sound

Without noticing the Xstore register screen

The same issue happens during the receiving in Xstore mobile scanner

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