Enterprise Service Automation (ESA) - PSFT (MOSC)

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Expenses - Refinement Template does not work

edited Aug 28, 2018 1:12PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 2 commentsAnswered ✓

Hello Team,

We have set the Expense Approval Process to always trigger to Pre pay auditor (Condition - Always True and User list setup ( A custom application package to trigger the approval to AP approvers).

Now we would like to set up Refinement Template for Pre pay Auditor - Trigger only for some Employee Id's.

The Expense Report still goes to Pre pay Auditor level irrespective of refinement template filter values.

Please review the below steps and let us know if we are missing something.

1. Configured Refinement Template for Pre pay Auditor and for transaction type - Expense Report

2. For the Pre pay Auditor in Approver Profile - configured Pre pay Auditor as the Refinement Template.

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